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Office 365 Administrator I - III

Work Remotely

Position Description

  • Monitoring usage patterns and usage rates to ensure that employees are using the system efficiently and effectively

  • Rate Range $29.10 - $43.00/hour

  • Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them

  • Troubleshooting technical issues such as email delivery failures or authentication problems

  • Managing the deployment of new features or functionality after they have been tested in a staging environment

  • Providing training to users on how to use Office 365 effectively

  • Addressing user requests for assistance with issues pertaining to their accounts, including password resets and help with downloading emails

  • Creating reports about the usage of Office 365 and identifying potential areas for improvement based on the data collected

  • Providing support for mobile devices that use Office 365, including Android phones and iPhones

  • Troubleshooting problems with hardware or software that is used in conjunction with Office 365, such as printers or mobile phones that use Exchange ActiveSync


  • Bachelors degree in relevant field

  • Total 3 years total technology experience in Cloud Services, systems integration, corporate IT.

  • Minimum of 3 years' experience in Office 365 Stack -SharePoint Online, MS Teams, Power Platform.

  • Ability to be flexible, work undirected, and multitask in a fast-paced environment.

  • Ability to quickly build working relationships in a team environment.

  • Resourcefulness and creative problem-solving ability.

  • Excellent communication (written, verbal, presentation) skills.

  • Microsoft or relevant certification in SharePoint Online or relevant Office 365 services.

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