Overall responsibility for the project management team, providing insight to project management practices, training and oversight
Provide strategic consulting support and advise senior
Guide the PMO Leadership team to ensure compliance to program management standards
Provide thought leadership to program leaders and teams
Coordinate with senior management on program communication strategy
Strategically advise the IT Steering Committee on projects priorities, options, risks, costs versus benefits, and impacts on other business processes and system priorities
Coordinate project administration, such as time tracking, meeting minutes, and key initiative reporting
Proactively identify issues concerning technical limitations and key product requirements
Partner with Application leads as there is joint responsibility with the lead systems manager to provide technical oversight to ensure business requirements are met, monitor project plans, manage budgets, align resources, and project delivery
Analyze business needs and work with project sponsors to propose and deliver cost effective solutions
Manage executive expectations and collaborate with them in order to acquire any necessary information and direction on their projects
Assign project managers and or other resources to projects or programs
Provide transparent frequent updates to manage reasonable expectations of the enterprise, and to keep all stakeholders informed of the progress of all projects
Provide training and development opportunities and serve in a mentoring role for the team
Manage an operating budget and responsible for subordinate salaries
Gathers feedback on the Portfolio Management process and works with process owner to proposes updates and improvements
Provides training and communications on the Portfolio management process
Works with assigned staff to understand, document, and process project demand into a central location.
Works with assigned staff to build out long term planning view of business-driven initiatives and within enterprise demands
Assesses best practices, tools, and techniques for project portfolio management
Lead multiple cross functional teams on high impact / high complexity business improvement and process redesign effort, guide teams to the desired solution and then communicate solution to key stakeholders
Extensive experience planning and deploying business or IT initiatives
Business process analysis, planning and improvement expertise
Exceptional communication skills to communicate at all levels of the organization (this includes written, verbal and visual communications)
Minimum of 10 years of project management experience supporting large scale enterprise projects
Has advanced knowledge of the program and project management methodologies; knowledge of both waterfall and agile development methodologies
Strong situational analysis and decision-making abilities
Excellent problem solving, critical thinking and analytical skills, with strong interpersonal skills with a proven ability to collaborate without guidance
Ability to work in a fast-paced environment with the ability to adapt and change priorities as the business needs change
Exposure to a customer-focused, high-end services business model and past experience leveraging process improvement efforts to deliver a differentiated customer experience
Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines and working with all facets of IT infrastructure and IT operations.
Ability to resolve conflicts and negotiate agreements; able to propose innovative solutions while balancing impacts to scope, schedule and cost
Experience managing software and implementation partners inclusive of contract management and team management
Presentation and reporting materials, tools, and delivery experience